When In Doubt, Reach Out
When In Doubt, Reach Out
Grievance Redressal
If you have a complaint or concern, we’re here to help resolve it quickly and transparently.
1. Submit Your Concern
Use the grievance form or contact our support team with your issue
2. Receive Reference Number
You’ll get a unique reference number to track your complaint
3. Resolution Within Timelines
Our team will work to resolve your concern within 7–10 business days
Visit Our Offices Across India
Mumbai Office
305, Wellington Business Park 2, Marol,
Andheri Kurla Road, Mumbai 400059
305, Wellington Business Park 2, Marol,
Andheri Kurla Road, Mumbai 400059
Kalyan Office
Clan B 2nd Floor Abha Building, Above Kotak Mahindra Bank ATM,
beside Sadhana hotel kalyan West, Kalyan-421201
Clan B 2nd Floor Abha Building, Above Kotak Mahindra Bank ATM,
beside Sadhana hotel kalyan West, Kalyan-421201
Pune Office
134/1, Baner - Pashan Link Rd, Pashan,
Pune, Maharashtra 411021, India
134/1, Baner - Pashan Link Rd, Pashan,
Pune, Maharashtra 411021, India
Ngpur Office
148/A/3, Sai Complex, Block 1,
Amravati Road, Nagpur-440033
148/A/3, Sai Complex, Block 1,
Amravati Road, Nagpur-440033
Raipur Office
148/A/3, Sai Complex, Block 1,
Amravati Road, Nagpur-440033
148/A/3, Sai Complex, Block 1,
Amravati Road, Nagpur-440033
Hyderabad Office
# 2nd Floor, H.No. 4-740/2/A, SMS Plaza, Bapuji Nagar, Nacharam Road,
Habsiguda, Hyderabad 500076, Telangana
# 2nd Floor, H.No. 4-740/2/A, SMS Plaza, Bapuji Nagar, Nacharam Road,
Habsiguda, Hyderabad 500076, Telangana
Vijaywada Office
40-3/1-46/4C, iKushal Spaces Pvt Ltd, Cabin No - 5, Koneru Lakshmaya Gari Veedhi, Brooks Back side,
Near Siddhartha Arts College, Moghalrajpuram Vijayawada, Krishna District, Andhra Pradesh- 520010.
40-3/1-46/4C, iKushal Spaces Pvt Ltd, Cabin No - 5, Koneru Lakshmaya Gari Veedhi, Brooks Back side,
Near Siddhartha Arts College, Moghalrajpuram Vijayawada, Krishna District, Andhra Pradesh- 520010.
Bengaluru Office
13th B Cross Road, 404, Near Post office, F block,
Sahakar Nagar, Byatarayanapura,560092
13th B Cross Road, 404, Near Post office, F block,
Sahakar Nagar, Byatarayanapura,560092
Kochi Office
Cowired, Door Number -43/1341 B3, 1st Floor, CM complex,
Kalavathu Road,Palarivattom, kochin-682025
Cowired, Door Number -43/1341 B3, 1st Floor, CM complex,
Kalavathu Road,Palarivattom, kochin-682025
Delhi Office
Unit No.10-A Bigjos Tower,Plot No. A-08,
Netaji Subhash Place,Pitampura Delhi
Unit No.10-A Bigjos Tower,Plot No. A-08,
Netaji Subhash Place,Pitampura Delhi
Gurgaon Office
Venture X, A-202, 2nd floor, Sector 50, Silverton tower,
Golf Course extension road, Gurugram, Hariyana-122018
Venture X, A-202, 2nd floor, Sector 50, Silverton tower,
Golf Course extension road, Gurugram, Hariyana-122018
Jaipur Office
Shop No.-38, Milan Complex, 2nd Floor, Near Silverton tower,
Bagodiya Bhawan , C- Scheme, Jaipur -302001
Shop No.-38, Milan Complex, 2nd Floor, Near Silverton tower,
Bagodiya Bhawan , C- Scheme, Jaipur -302001
Chandigarh Office
SCO 2471-72, 2nd Floor Sector - 22C,
Himalaya Marg, Chandigarh 160022
SCO 2471-72, 2nd Floor Sector - 22C,
Himalaya Marg, Chandigarh 160022
Jalandhar Office
Nirmal Complex, 1st Floor , EH-198, Civil
Lines Road, Punjab, Jalandhar-144001
Nirmal Complex, 1st Floor , EH-198, Civil
Lines Road, Punjab, Jalandhar-144001
Transparency & Compliance
Understand how we collect, use, and safeguard your personal information.
Review our service terms, user responsibilities, and agreements.
Grievance Redressal & Consent Withdrawal
Raise Issues, Manage Consent.
You can reach us through the Contact Us section available in the Finfinity app or on our official website. Simply fill in your details, share your query, and submit the form. Our support team will review your request and get back to you as soon as possible.
Our team typically responds within 1–2 business days. During peak periods, it may take slightly longer, but we make every effort to address all queries promptly and keep you informed throughout the process.
Yes. Whether you have questions about eligibility, documentation, application status, repayments, or any other loan-related matter, our team is here to assist you with clear and timely support.
Yes, once your request is successfully submitted, you will receive a confirmation email.
Absolutely. We value your feedback and suggestions, as they help us improve our services and user experience. You can share your thoughts through the Contact Us section in the app or on the website.
Yes. Your information is handled with strict privacy and security standards. We use secure systems and processes to protect your data and ensure it is only used to resolve your query effectively.
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